Privacy Policy

Tl;dr (i.e., the bottom line)

 

As an introvert with small kids, I’m serious about privacy online. I will never share your data with others and market only to folks who have chosen to be on my newsletter list. And you can opt out anytime.

 

As a writer, I’m serious about intellectual property. I respect all your writing as yours. I save and use your text only for the purposes of the job we agree on together. And you can request that your files be deleted at any time.

 

If you have any concerns, please reach out! Email me at joyful@joyhoppenot.com.

 

The long official version

 

Joy Hoppenot’s Privacy Policy

 

This privacy policy will explain how my organization uses the personal data I collect from you when you use my website.

 

How do I collect your data?

 

You directly provide my company with most of the data I collect. I collect data and process data when you:

 

  • Register online or place an order for any of my products or services.
  • Voluntarily complete a customer survey or provide feedback via email.
  • Use or view my website via your browser’s cookies.
  • Opt in to my newsletter via my website or social media

 

How will I use your data?

 

My company collects your data so that I can:

  • Process your order and manage your account
  • Email you with special offers on other products and services I think you might like (if you have opted in to the newsletter).

 

How do I store your data?

 

I retain data collected from the contact form until the service is complete. For those who opt-in to the mailing list, I will retain your data for three (3) years. After 3 years, you will get an invitation to continue to opt in.

Analytics will be retained for one year.

Customer records will be retained for 10 years.

 

Marketing

 

My company would like to send you information about products and services of mine that I think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to opt out of the newsletter list and stop being contacted for marketing purposes.

 

What are your data protection rights?

 

I would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request that I complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that I erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that I transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me at: info@joyhoppenot.com.

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit my website, it may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Joyhoppenot.com uses cookies in a range of ways to improve your experience on the website, including:

  • Keeping you signed in
  • Understanding how you use the website

 

What types of cookies do we use?

There are a number of different types of cookies, however, this website uses:

  • Functionality – joyhoppenot.com uses these cookies so that it recognizes you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.   

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

 

The Joy Hoppenot website contains links to other websites. This privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

 

Joy Hoppenot keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 April 2022.

 

How to contact me

 

If you have any questions about my company’s privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.

Email me at: info@joyhoppenot.com

Call us: +33(0)476660021

Or write to us at: Joy Hoppenot

24 rue Séraphin Martin

38430 Moirans

France

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: CNIL.fr

Phone: 33 (0)1 53 73 22 22

Address: CNIL – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07

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